Refund Policy

Last Updated: December 19, 2024

Our Guarantee

At Email Marketing From Zero, we are committed to providing high-quality educational products. We want you to be completely satisfied with your purchase. That's why we offer a 30-day money-back guarantee on all our digital products.

Refund Eligibility

To be eligible for a refund, you must:

• Request the refund within 30 days of your original purchase date
• Provide your order number or purchase receipt
• Submit your refund request through our official channels

How to Request a Refund

To request a refund, please contact us at:

Email: [Your Email Address]
Subject: Refund Request - Order #[Order Number]

Please include the following information in your refund request:

• Your full name
• Email address used for purchase
• Order number or transaction ID
• Date of purchase
• Reason for refund request (optional, but helpful for us to improve)

Refund Processing

Processing Time

Once we receive your refund request, we will review it and process it within 5-7 business days. You will receive an email confirmation once your refund has been processed.

Refund Method

Refunds will be issued to the original payment method used for the purchase. The time it takes for the refund to appear in your account depends on your payment provider:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days
• Other Payment Methods: May vary, typically 5-10 business days

Non-Refundable Items

The following are not eligible for refunds:

• Refund requests made after 30 days from the purchase date
• Products that have been shared, redistributed, or resold
• Refund requests that cannot be verified with purchase records

Digital Product Access

Upon receiving a refund, your access to the digital product will be revoked. You will no longer be able to download or access the product materials.

Chargebacks

If you file a chargeback or dispute with your payment provider instead of contacting us first, we reserve the right to deny future purchases from you. We encourage you to contact us directly to resolve any issues before filing a chargeback.

Special Circumstances

We understand that sometimes special circumstances may arise. If you have a unique situation that falls outside our standard refund policy, please contact us, and we will review your case on an individual basis.

Questions About Refunds

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us:

Email: [Your Email Address]
Response Time: We aim to respond within 24-48 hours

Our Commitment

We are committed to your satisfaction. Our refund policy is designed to give you confidence in your purchase. We believe in the quality of our products and want you to have a positive experience with Email Marketing From Zero.

Note: This refund policy applies to all digital products purchased directly from Email Marketing From Zero. If you purchased through a third-party platform, please refer to their refund policy.

← Back to Home